One service – one contract:
We combine all your support needs in one, easy to understand, transparent contract so you know exactly how much you are paying for your support.
There are no hidden fees, no ‘administration charges’, no top-up costs and absolutely no unnecessary optional extras. Just a sound, straightforward agreement that covers what you need, when you need it.
24 x 7 x 365 emergency cover:
Regardless of the scope of your contract your SAP system is covered by an emergency access support offering at all times. No exceptions.
Free your IT resources to focus on your core business
Most internal IT teams don’t have the time or skills required to troubleshoot complicated
SAP software and system failures. By accessing the SAP team at INNTREE, you will:
- Gain the help you need to improve system availability.
- Enhance end-user satisfaction.
- Reduce the number of system outages and related costs.
- Refocus your time and energy on what really matters.
INNTREE focuses exclusively on delivering high quality, low cost SAP services. SAP is all we do and we preserve and protect our reputation by recruiting only the very best and most competent consultants to give you the experienced resources you need to rapidly resolve your support issues. We also pay particular attention to the fact that support should be an effective, simple partnership. Include in our support offering is:
With a strong support infrastructure in place, We access your system remotely using SAP Solution Manager with its rich functionalities.
- Support Desk (Support Center)
- SAP Solution Manager
- Incident Management (Service Desk)
- Maintenance Management (Maintenance Optimizer)
- System Monitoring (SAP EarlyWatchAlert)
- Information Management
- Service Planning